I believe in filing out complaints. Whether Holla-ing at street harassers, writing my Faculty Course Evaluations, or filing out surveys for my friends’ statistics courses. I feel whiny sometimes. But then I remember what I do when I get solid feedback on my programs: I make changes.
But I only respond to well-evidenced, succinct arguments. When I am radiating fury after being holla-ed at, am disappointed in a class, or miserable after a sales experience, I try to dictate my complaint to my invisible administrative assistant, then have him write a sane version.
Complain politely and well and often, and maybe the world will get a little better.
“Complaint is the largest tribute heaven receives and the sincerest part of our devotion.”–Jonathan Swift