Seattle to San Francisco
Eight weeks ago I started my drive from Seattle to Silicon Valley. On the way, I camped at Crater Lake National Park, leapt off an 18′ cliff into the deep...
Author: Jessica Dickinson Goodman
Using User Personas to Improve Policy
I fell in love with user personas when I was helping Polaris re-think their website. I had written an RFP and one of the firms I dreamed of us being able to hir...
Changing a flat on Father’s Day
On Father’s Day I caught a ride from a friend to knock on doors for a friend’s campaign. Unfortunately, her car got a flat tire. What happened next ...