Online Outreach Specialist, Polaris Project, Washington DC, August 2013 – Present
- Educated online community about human trafficking in the United States, striving to tell the more complex stories rather than boil a troubling issue to its simplest bones,
- In first year, orchestrated a near 100% increase in Facebook and Twitter followers, a 33% increase in mailing list membership, and an entire suite of infographics,
- Designed and successfully implemented 2 national petition campaigns, bringing in a combined 16,000 signatures and helping community members understand the impact sex trafficking has on young victims,
- Managed two fellows, providing both training in technical systems and communications strategy,
- Designed 4 fundraising campaigns bringing in hundreds of thousands of dollars to help organization provide urgently needed services to survivors of human trafficking,
Delegation Member, TechWomen, U.S. State Department, Amman, Jordan, February 2013
- Traveled to Amman, Jordan and Lebanon with State Department Delegation, participating in formal tours, interacting with foreign service members of the U.S. as well as delegation members from around the region,
- Learned about the growing technology sector in Jordan, as well as the role of women in the emerging information economy,
H2O Intern, Berkman Center for Internet and Society, Harvard Law School, Cambridge, MA, June 2012 – August 2012
- Responsible for moving Intellectual Property Casebook online, including writing briefs of 28+ major IP cases,
- Developed and edited 4-minute video on handing DMCA take-down notices, targeted at fan creators on YouTube
- Researched and wrote casebook on the intellectual property issues involved in fanworks, including fanfiction, fanart, and fanvidding,
Career Peer Mentor, Carnegie Mellon Career Center, Pittsburgh, PA, December 2010 – Present
Carnegie Mellon University’s Career Center serves 10,000+ students in majors from Dramaturgy to Electrical Engineering.
- Administered Career Center front office, successfully managing schedules of 20+ staff members, with 25+ employer and student interactions per hour.
- Managed class of 10+ students in popular “How to Get a Job” student-taught course, empowering them in a difficult economy by teaching job-search basics.
- Organized international mentoring program for humanities students, running application and matching process, presenting trainings, and running weekly committee meetings for 18+ months.
Owner, Jessica Dickinson Goodman Consulting, Pittsburgh, PA, October 2008 – Present
Jessica Dickinson Goodman Consulting has helped clients from Colorado to California and Massachusetts to Washington DC build attractive, easy to maintain social media presences.
- Designed and implemented website with strong fundraising asks for San Jose, CA’s Santa Maria Urban Mission, a small non-profit dedicated to keeping inner-city youth out of gangs.
- Provided professional technical-support to Executive Director and Board Members.
Fellow, Polaris Project, Washington DC, June – August 2010
Polaris Project is the leading anti-human trafficking organizations in the United States, combatting all forms of trafficking. Summer 2010 fellows represent 5% of the applicant pool, and received 50+ hours of legal, and issue training.
- Wrote 19 blog posts representing Public Outreach and Communications Project for Polaris blog, effectively managing both Joomla and WordPress content management systems.
- Coordinated 3-day Tweet-A-Thon, touching 100,000 Twitter users (50 times our follower-count) with 500+ tweets with broadcasted links generating 1200+ clicks.
Communications Manager, Careerimp, Pittsburgh PA November 2009 – August 2010
Careerimp is a social-entrepreneurship high-tech start-up, enabling users to create specialized resumes quickly.
- Built website for social entrepreneurship start-up, generating 2000+ views in first 2 months.
- Managing Twitter account, enabling average weekly increases in followership of 20%.
- Blogging on career-advice and technology, building average views to 350 a week.
Intern, World Organization for Human Rights USA, Washington DC June – August 2009
Human Rights USA represents victims of torture, human trafficking, corporate irresponsibility, and illegal imprisonment.
- Re-wrote entire Human Rights USA website with focus on narratives of clients, up-to-date informa- tion, and easy navigation–quadrupled the number of client stories on the website.
- Developed sustainable Facebook Fan Page which gained 100+ fans in first 3 days of existence, and through which Human Rights USA raised over $1000 in 3 days in October 2009.
- Increased organization blog traffic by 200% by reorganizing content intuitively.
Founder, Poetry and Prose Performances Project, August 2008 – May 2009
The Poetry and Prose Performances Project helped thousands access great, commonly assigned works of literature.
- Wrote 85 blog posts over a 9-month period, documenting best technical practices for recording public domain, generating original literary analysis and communicating with community.
- Recorded and licensed under Creative Commons videos of commonly assigned literature for YouTube to help students who find reading difficult; videos have been viewed 77,000+ times.
Blogger, FeelingElephants, June 2007 – Present
Jessica was called one of “the nation’s top bloggers” by the LA Times political blog, Top of the Ticket in 2008.
- Generating 100,000 views over 3 years with 650+ blog posts and 600+ comments.
- Selected as conference blogger for Grace Hopper Celebration of Women in Computing, 2008-10.
Writing Tutor, Carnegie Mellon University, Doha, Qatar, January – May 2010
- Enabling students who first languages were Arabic, Farsi, Urdu, Hindi and others to communicate more effectively in written academic English.
Member, IMPAQT, December 2008 – Present
IMPAQT is a selected group of student ambassadors representing CMU-Pittsburgh to CMU-Qatar, and coordinating cross-campuses bridging initiatives.
- Served on selection committee for 2010 members, distributing over $25,000 in travel funding.
- Designed and implemented student housing photo show: “Bringing Qatar to Pittsburgh.”
Intern, United States Senator Dianne Feinstein, July – August 2008
- Supported constituent services: assisted in filing, media research, and educating constituents on Senator’s positions on controversial issues.
Intern, Electronic Frontier Foundation (EFF), San Francisco, CA, June – July 2005
The EFF is a leading non-profit bringing constitutional rights, freedoms, and responsibilities to the internet.
- Developed membership and fundraising programs for EFF’s 15th anniversary.
- Wrote one-page introductions to internet anonymizer Tor for non-technical readers.
Carnegie Mellon University (CMU), Pittsburgh, PA
Carnegie Mellon University (CMU), Doha, Qatar, Spring 2010
Major: Ethics, History and Public Policy (BA 2011)
Minor: Vocal Performance (Opera)
Certificate: Arabic Language
GPA: 3.7o/4.0, Deans List, High Honors
Publications and Presentations
“High School Politics”, She’s Such a Geek: Women Write About Science, Technology, and Other Nerdy Stuff. Ed Annalee Newitz and Charlie Anders. Emeryville, CA: Seal Press. November 2006.
“Haiku” and “Biking in the Rain”, Dossier, December 2010.
“Tales from Abroad: Doha“, The Tartan, November 2010.
“OPM: How to Get the Funding You Need to Do the Work You Love” (Poster Presentation), Grace Hopper Celebration of Women in Computing (GHC), September 2009.
“Colin Powell Presenting”, a photo published as the front cover of “Information Outlook”, the magazine of the Special Libraries Association.
“Playing with Alice After School” (Invited Talk), GHC, September 2009.
“How to Combat Academic Plagiarism” (Poster Presentation), GHC, September 2008.
“Girl Geeks in High School” (Panelist), GHC, September 2007.
“Why I am a Librarian”, Calling All Saints’. All Saints’ Episcopal Church, January 2006.
“Why I am a Librarian”, Won 2nd place in the San Jose Soroptimist Community Service essay competition.
“Why I am a Librarian”, Selected for republication by the Church and Synagogue Library Association’s November 2006 newsletter, “Congregational Libraries today.”
“December 10th”, Honorable Mention, Olympiad of the Arts.
Leadership and Awards
Recommended Applicant, Fulbright Full Grant, National Screening Committee of the Institute of International Education (Final determination to be made by the Egyptian government before May 2012).
Invitee, White House State of the Union TweetUp (#whtweetup) in Washington DC, January 2012.
Recipient, 5th Year Scholarship 2011-12, (full tuition and stipend).
Selected Candidate, H&SS Senior Honors Thesis, Fall 2010 – Spring 2011.
Member, Carnegie Mellon University Academic Review Board, Judiciary Board.
Member, Ethics, History and Public Policy Student Advisory Council.
Recipient, competitive Shaw Washington DC Internship award, Summer 2010.
Player, Carnegie Mellon University–Qatar Women’s Basketball team.
Elected Member, Carnegie Mellon Pre-Law Society Executive Board, Spring 2009-Fall 2010.
Friedman Fellow, funded for an 9-week internship in Washington DC as the Web Content Manager for the World Organization for Human Rights USA, Summer 2009.
Selected Member, IMPAQT, student ambassadors between CMU-Pittsburgh and CMU-Qatar.
Recipient, Pittsburgh’s the Center for Arts in Society Undergraduate Research Award, May 2009.
Recipient, Internship, Posner Fine Arts Foundation, Fall 2008.
Competitor, CMEA (California Association for Music Education) Solo & Ensemble Festival, ”The Czar’s Bride,” Superior Rating and Command Performance, 2007.
Captain, Harker High School Wrestling team, Fall 2006 – Spring 2007.
Blogging, Technical Writing, Copy-Editing, Social Media Marketing, Intellectual Property Issues, Human Rights, Human Trafficking, Technical Research, Website Administration, Systems Design, Arabic (Modern Standard Arabic, Intermediate), Self-Defense Instruction (Blackbelt in Shito-Ryu Karate Do), Public Speaking, Folk-Style Wrestling (Captain of Harker High School Wrestling Team, 2006-07), Joomla, WordPress, Blogger, TypePad, Google Apps, Office Suite, Skype, Facebook, and Twitter.
- email: jessicadickinsongoodman [at] gmail [dot] com