Camping as resilience practice

I’m writing this in the middle of a campground 2.5 hours from the nearest major city. My stomach is full of s’mores and my campsite full of the steam of a properly killed fire. I’m camping alone for the second time in two months and loving it. I grew up camping in large groups. Camping […]

Continue reading →

Seattle to San Francisco

Eight weeks ago I started my drive from Seattle to Silicon Valley. On the way, I camped at Crater Lake National Park, leapt off an 18′ cliff into the deepest lake in the U.S. and drove to Lassen Volcanic National Park, walked a quarter mile underground in a cave carved by lava. I made it to San […]

Continue reading →

Using User Personas to Improve Policy

I fell in love with user personas when I was helping Polaris re-think their website. I had written an RFP and one of the firms I dreamed of us being able to hire sent us two booklets from the A Book Apart series, and one of them included a long section on ethnographic research and user personas. I had […]

Continue reading →